E-Mediation of Consumer Complaints by CCC,
apex body of leading consumer organizations in India.

Jago Grahak Jago

A Consumer awareness programm from Department of consumer affairs. Know your rights.

National Resource Centre

The Ultimate Resource for Consumer Information, Judgments, Articles, Legislation, Test Reports etc.

File your complaints

Now complaint registration is more easy, just call us and tell us your problem.

CCC Members

Find out the details of all the CCC members.

Consumer Friendly Brands

Not all brands are cheating consumers, some are really taking their responsibility of good product.

Consumer Non-Friendly Brands

Some Products from some brands are very much harmful for consumers as well as environment .

What are the rights guaranteed under the Act?

The Consumer Protection Act guarantees the following six Consumers Rights:
Right to Safety

The right to be protected against the marketing of goods and services, which are hazardous to life and property.

Right to be informed

The right to be informed about thequality, quantity, potency, purity, standard and price of goods or services, as the case may be so as to protect the consumer against unfair trade practices.

Right to Choose

The right to be assured, wherever possible, access to a variety of goods and services at competitive prices.

Right to be heard

The right to be heard and to be assured that consumer’s interests will receive due consideration at appropriate for .

Right to Redressal

The right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers.

Right to Consumer Education